Question 1

Do you offer free estimates?

Accepted Answer

Yes — free written estimates are available Monday through Friday, 8am–5pm. No appointment needed. You can also request a virtual estimate by phone or through our online estimate form.

Question 2

Do you work with my insurance?

Accepted Answer

We work with every major insurance carrier including State Farm, Geico, Allstate, Progressive, USAA, Farmers, Liberty Mutual, and Nationwide. Remember: you have the right to choose your body shop — your insurer cannot require you to use one of theirs.

Question 3

How long will my repair take?

Accepted Answer

It depends on the extent of the damage. Minor repairs typically take 2–3 days; larger collision jobs may take 1–2 weeks. We'll give you a realistic timeline with your estimate and keep you updated throughout.

Question 4

Do you offer a warranty?

Accepted Answer

Yes. We back all of our workmanship with a lifetime warranty for as long as you own the vehicle.

Question 5

Are you AAA Approved?

Accepted Answer

Yes. D & S Auto Body is an AAA Approved Auto Body Repair Shop, meaning we've been independently vetted for quality, ethics, and customer satisfaction.

Question 6

Do I need an appointment to drop off my vehicle?

Accepted Answer

For repairs, yes — please call ahead so we can coordinate your intake and any rental arrangements. Walk-in estimates are always welcome during business hours.

Question 7

Do you provide rental car assistance?

Accepted Answer

Yes. We coordinate directly with rental agencies and your insurance carrier so you have transportation while your vehicle is with us.

Question 8

What areas do you serve?

Accepted Answer

We serve San Ramon, Danville, Dublin, Pleasanton, Alamo, and the greater East Bay from our shop on San Ramon Valley Blvd.

Common Questions.